HOMEEVENTSSERVICESCOMPANY INFORMATIONCONTACTING US

CNBC AFRICA
 
Welcome to our Helpdesk.

Delegates' Helpdesk

Who can I speak to for more information on each event?

  • Please call the Delegates Relations Manager’s Line on +44 (0) 207 582-2904
    or alternatively email info@businessinnigeriaevents.com. Alternatively, click on contact us where there is a listing of contact names depending on your query.

Registration & Payments

How do I register?

  • To register you can contact the Delegate Relations Department by Phone: +44 (0) 207 582-2904 Fax: +44 (0) 207 582-2904or E-mail: info@businessinnigeriaevents.com. Registration forms are also available on the individual conference web sites.
  • Once we have received your registration you will receive an email confirmation with 48 hours which contains useful information. This may contain your hotel booking form, which can be faxed directly to the hotel, along with the full details of where the hotel is and how to get there, the dress code required, networking programmes as scheduled into the conference and details of any other social events that may be happening after the conference.

How do I pay?

  • You can pay by bank transfer, credit card, cash, cheque or you can be invoiced. However, your payment must be confirmed before you are allowed access to any of our events.

What is included in the overall cost for each conference?

  • The price includes morning coffee, lunch and any social events that may be taking place before, during and or after the conference.
  • The price will not include your hotel accommodation and transportation. You may receive your hotel booking form with your confirmation email, if we have offered accommodation deal as part of our event promotion or where the hotel has requested that we invite delegates to register their request for hotel rooms through us, and in such circumstance, it will also be listed in the accommodation section of the individual conference page.
  • A copy of the invoice will be posted to you within 48 hours of registering and confirmation of your payment for the event you accepted to register for.

What happens if I want to cancel my booking?

  • A substitute delegate is always welcome at no extra charge. Alternatively, we will make a prompt refund less service charge of 25% of the fee for cancellations received in writing (letter or facsimile) four weeks prior to the conference. A 50% refund will be sent for cancellations received two weeks before the conference. Thereafter we regret that no refunds can be made.

Will you keep me updated of any changes to the conference?

  • Any changes will be updated on our company website - please check individual pages for details or register for email updates.
AT THE EVENT

Where is the conference being held and how do I get there?

  • Please click on the venue and dates section in respect of your specific event as may have been advertised on our website.

What is a Champagne round table?

  • This is an informal group discussion whereby you will be able to exchange your ideas with your industry peers. And of course Champagne is served! To register your place please complete the form attached to the email confirmation and return to us via fax or email.

What happens when I get to the Conference?

  • Arrival:
    When you arrive at the conference please go to the registration desk and collect your badge. Your badge must be worn at all times. Please note: if you are attending a conference and a workshop you will need to register and collect badges on both days as the badges will be a different colour.
  • Refreshments:
    Morning coffee is available before the conference, a lunch is served around midday and there will be a mid afternoon coffee break. If a gala dinner is included in the conference offer, you would be advised of the dinner venue, dress code and time.
  • Documentation:
    All presentations are now made available onto a secure website within two weeks after the conference. Once the presentations are loaded the website address and delegates will be emailed to advise them of uploaded content.
  • Dress Code:
    Business attire is required throughout the conference.
AFTER THE EVENT

Where can I comment on the conference?

How can I order papers and speeches from past events?

If you would like additional information on our event venue about 'getting there', you can search the BIAE conference venue database from this page. Simply select the name of the venue from the drop down list and press the submit button; you will be provided with venue addresses and contact details, and in some cases a map of the area and public transport information.

If you are unsure of the venue for the conference you are attending please search the conference database  for the Conference/Roundtable/Summit you are attending, or call our customer services team on in London on +44 (0)207 582-2904 or +44-7979-383-259 or in Nigeria on +234-8033955194 / +234-802-3506750 / or +234-803-3129145.

To book your accommodations for the conference you are attending simply contact our event venue reservations desk directly by searching out their details or you may want to email our events team on info@businessinafricaevents.com or info@businessinnigeriaevents.com ; we shall try to assist you as best possible.

 

BIAE will, whenever it is agreed, handle all your ground handling for meetings and conferences with us. We will request your brief and or research your needs, provide ground handling plans, arrange group travel, Guides and Interpreters, Meet and Greet delegates; and organise transfers. On site management can be provided to ensure that personal touch.

Due to the highly topical nature of our live events and the high level speakers as well as the distinct specialist delegates they attract, we allocate a limited number of places for accredited members of the press. If you wish to apply for a place at one of our programs please complete our Press Enquiry Form or email: info@businessinnigeriaevents.com indicating your name, title or designation, the media organization you represent and your interest to register for participation in our live event as may have been advertised.

Successful applications will then receive a confirmation email from us prior to the event.
Please note press passes are subject to the following terms and conditions:

  • Our company, as event managers, reserves the right to change or alter an event program schedule. It may be necessary for reasons beyond the control of the organizers to alter the content or the timing of the programme
  • At all times, we shall try to be most hospitable, but we can not guarantee a place to you if the conference registration and turnout is at full capacity.  
  • We do not guarantee that we can arrange an interview for you with any Conference Speaker or delegate, except where the Speaker or Delegate gives their consent for us to proceed and arrange the media interface/interview and or meeting.
  • Whenever possible, we will provide you with online access to speaker's presentations after each event
  • We can not guarantee you will receive a delegate pack, although an up to date programme will be available on our website and at each live event.
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